Here's an excerpt from that Washington Post article:
"Hospital Officials Knew of Neglect Complaints About Walter Reed Were Voiced for Years
By Anne Hull and Dana Priest Washington Post Staff Writers Thursday, March 1, 2007; Page A01
Top officials at Walter Reed Army Medical Center, including the Army's surgeon general, have heard complaints about outpatient neglect from family members, veterans groups and members of Congress for more than three years.
A procession of Pentagon and Walter Reed officials expressed surprise last week about the living conditions and bureaucratic nightmares faced by wounded soldiers staying at the D.C. medical facility. But as far back as 2003, the commander of Walter Reed, Lt. Gen. Kevin C. Kiley, who is now the Army's top medical officer, was told that soldiers who were wounded in Iraq and Afghanistan were languishing and lost on the grounds, according to interviews"....