CMR

No, it wasn't them but I'm sure they've had similar experiences.

It's a long time since I've been on the road but it is quite astonishing how experiences differ. Yes, I've had quite horrible treatment but also many good ones (like staying in a castle). What I'm saying is that it's very inconsistent.

Yes, if you want an artist you should look after them. Like you would any visitor. I don't mean a suite in the local Hilton.