Yahoo! DELETE did it! Thank you guys so much! It's a genueintel and wind98SE...

Norval thank you so much for your trouble too.

So, now onward to step two uninstalling...and *shudder*cleaning and backing up the registry. I feel like I'm doing brain surgery!

The tech guy recommended www.registry-clean.com/ but said it was a non-HP site and they're not responsible for the information-gee thanks tech guy...anyone ever use this?

Many, many thanks. You have no idea how many hours I've spent trying to figure this first stupid step out...