Rachael's next door neighbor bought a sun room from Champion Windows.

We popped by to see how they were doing and they were sitting in the sun room in a pool of water and her neighbor was crying her eyes out.

They had built the sun room on the side of a hill without taking into account the fact that water runs down hill.

I drew up plans for a new sun room and told her to call them and tell them to come and fix it within 30 days or she would get somebody else (me) to build her sun room.

They bitched a bit and said that the plans were not drawn by a registered engineer, so she got her engineer to sign the drawings.

Well, they came out ripped out the whole lot and installed her a new sun room to my plans. Sometimes you've just gotta be tough with these people.