Yeah, I wonder if there's a requirement for firms to have provision to serve people with rotary phones. And if the business community can put pressure on to have this requirement eliminated. (And just how many rotary phones are still in use?)

If they try, I'll sure as hell write my Senators and Congressmen--and tell them the other use of "rotary callers please remain on the line". We've got to keep every option we have to avoid being trapped in "customer service" automated limbo.