Damn... I wish I knew that this business was a POS before I ordered my pendant!! Ok, I put in an order for it on the 22nd of this month. Almost 10 days later, I have written them multiple emails (prolly 5 or so) about this order. It hasn't been processed or anything yet. I'm guessing that this item won't even be shipped if it does process (which I hope it doesn't now), after reading on a few other sites about this business. So, hopefully Kelly or whoever will close down their site soon and refund whoever needs to be...