Well I don't know about on-line banks, but I am sick fed up with spam e-mails and phone calls purporting to come from my bank, asking me to confirm my details, as someone has tried to access my account illegally.
I don't have an on-line account, so it's crap, nor do I have an account with Abbey National or any of the other banks I get spam in the name of. I have had 3 phone calls, as has my partner, asking for details supposedly missing from our personal files.
Do yourself a favour folks, drop the phone on these guys, and immediately delete any e-mails.
I have informed the spam department of the banks concerned but the e-mails keep coming.
It's time I junked that e-mail account and set up another.
Giok