I haven't tried the "stockholder" ploy in dealing with AT&T yet, garg. I should, since I've lost of good amount of money in my AT&T investment over the last 15 years. Cingular still owes me a $30 rebate from two years ago. Now that they're wholly owned by AT&T, I'm tempted to contact stockholder relations and see if they'll help me as a stockholder even though Cingular didn't even respond to my customer letter.
Greg B: I have AT&T - Verizon is about half a mile from me, and seems to be much more expensive for both phone and Internet service. My phone line is $17.60 a month, and DSL will be $19.95 (there's a slower DSL for $14.95).
-Joe-