Thanks John. I had already been on that site, and am too dense to be able to figure out what I am supposed to do, which preliminary downloads I need, etc. If I could print them out and look at them I might do better, but I can't seem to print in safe mode, and I can't keep track of the instructions in that tiny little box that doesn't display a whole line without sliding back and forth. I can't print out the instructions from safe mode (at least not that I can figure out that I can), and it seems there are so many 'layers' of instructions, that I really don't think I want to try it. I can't figure out even which of the preliminary downloads I need.

I suppose the problem could be one of the games my son has on the computer - maybe Star Wars - but I was pretty sure we had the appropriate graphic card to handle it, and it has been on the computer for quite some time. I'll recheck to be sure.

Thanks for the feedback on the message boards. I went to them after I couldn't figure out what to do, or where to go next from the ATI support site.