A grandmother phoned the local hospital and timidly asked "Is there someone I could speak to so I could find out how a patient is progressing?" The operator replied "I'll be glad to help, what is the patient's name and room number?"

The grandmother in her tremulous voice said "Norma Findlay. room 302."The operator said "Let me place you on hold for a minute while I check with the Nurse."

After a few minutes the operator returned with "Oh! good news her nurse has told me that Norma is doing very well. Her blood pressure is fine and her Doctor has scheduled her to be discharged on Tuesday."

The grandmother said "Thamk you, that's wonderful. I was worried! God bless you for the good news." The operator replied "You are more than welcome, is Norma your daughter?"

The grandmother said "No. I'm Norma Findlay in room 302. No one tells me a #@^&* thing."