Well, no joy. I printed the instructions (including all the scroll boxes). Nothing at all search wise turns up Neo. The ONLY place it appears is in my Add/Remove Programs box. The supposed fix Mick sent me to above didn't get it out of there, either.

PS...that page says it's FREE....it's not. I got through all the download, lots of etc. etc etc and then it tells me that in order to actually run the scan, I have to pay $29.95.

I did send a few things to the recycle bin (but didn't actually empty it). Tried to get back into Control Panel. Couldn't, so I restored everything I had put in Recycle.

Next idea?

Another PS--I have tried repeatedly to upgrade my AdAware/Lavasoft. Can't. Apparently, my OS is too old for the new version. I use WinME and Firefox as my default browser.