"I am sure that there routines in your country that I would consider barbaric and and inhumane and and would be appalled at being subjected to."

If there are I would be very angry at that happening and would want to see a fuss made about it. Partly because visitors deserve better, but also because if procedures seem barbaric and inhumane to a visitor, they probably feel barbaric and inhumane to other people who have to use the services in question.

And I would want to see our people apologise to you for it, and thank you for bringing it to light.

I'm still puzzled - you say you don't accuse Yvonne Bray and her daughters of lying but then you object to the suggestion that the way they were treated was very difficult for them, even though that was what they actually said.

As you said - "cultural differences". I wouldn't argue with that.