The Mudcat Café TM
Thread #59418   Message #2264288
Posted By: Stilly River Sage
16-Feb-08 - 10:45 PM
Thread Name: BS: The Mother of all BS threads
Subject: RE: BS: The Mother of all BS threads
Jumping the gun there, Little Hawk, but stick around, there will be another chance!

I've spent most of the day, off and on, at the next door neighbor's house getting her ancient (2002) Dell hooked up to a wireless connection to the cable modem she just subscribed to. They gave her the box with the modem and said "good luck!" I thought that was pretty typical for this company, but when we had to call to ask a question about the account number to logon with the modem, the woman on the other end (in Louisville, KY, I asked) set it up remotely. It was easy and she was polite--and I ended the call by telling her that in 20 years of my experience with Charter, this was the first time it was easy! I stopped using them six years ago and swore I'd never go back, but with the speed of the connection, it's tempting.

I had to add a wireless card and then an ethernet card, then I was able to set up the modem and then the router. Then we moved the computer to the next room, leaving the modem and router in the living room. And the connection still worked. Whew! I got home at about 9pm. She did feed me lunch AND dinner. :)

Let's hope this good deed goes unpunished.