The Mudcat Café TM
Thread #110419   Message #2317836
Posted By: GUEST,saulgoldie
16-Apr-08 - 08:46 PM
Thread Name: BS: Finger on the Button.
Subject: RE: BS: Finger on the Button.
You'll notice that he did not use the words "I'm sorry," but instead said that his choice of words was "regrettable." Passive voice apologies speak to me of disingenuousness. "Mistakes were made," etc. You OWN it, fool. Take ownership and say it like you mean it!