Shame to hear about this - I've spent a lot of money with them over the years dating back to the JSG days. Mind you, the last time I was in there was last year with our bass player who had £1600 burning a hole in his pocket and eyes fixed on a very nice Ashdown rig. However, as the guy behind the counter just simply didn't give a shit, and seemed to treat us an irritating distraction from his guitar magazine, the money reluctantly went into Sound Control's till instead (- although it didn't do them much good either!).