A few days ago I clicked on a Real Player update (version 11) I am running Windows XP on my desktop. My box would not finish the installation, but kept failing half way through. However it overwrote or deleted my old version. (probably 10)
My solution was to download and re-install the older version but that was not so easy because Real wanted to send me the new one. Eventually I found a site by Google that would allow me to download version 10. I am up and running ok but I wonder if others have had similar problems or is it just me? The new software is supposed to run on XP but it won't for me. In any case you may want to back up your old version before you try to download this.
                         Sandy