The Mudcat Café TM
Thread #115029   Message #2462793
Posted By: VirginiaTam
11-Oct-08 - 03:51 AM
Thread Name: Fest sites no help to visually impaired?
Subject: RE: Fest sites no help to visually impaired?
The problem still remains. How to get organisers to provide full programme of events electronically, whether posted in full on website or by request through contact details on site. Unfortunately, the onus falls upon the person with the need to contact organisers to request this.

This is the info I received from Disability Essex. Not too helpful really. I guess we all knew this.

[Hello Tamara

Many thanks for your enquiry.

Part III of the Disability Discrimination Act 1995 refers. This requires those providing goods or a service (whether they are paid for or not) to ensure that people with disabilities are not treated less favourably for a reason related to their disability. Since 1999 service providers have had to make reasonable adjustments for disabled people such as providing extra help or making changes to the way they provide the service, and that people with disabilities do not pay extra for this adjustment.

The expression 'reasonable adjustment' would take into account the nature of the barrier to inclusivity, the cost of the adjustments and the resources of the service provider. For example: How can the organisers of the Glastonbury 'mud bath' make it accessible to wheelchair users, and how much would they have to spend?

If members of the public can obtain a (printed) programme of events - whether paid for, or free of charge, then the same programme in an alternative format should also be available for the same price.

We hope that this helps, but if we can be of any further assistance, please feel free to contact us.

Disability Essex
Centre for Disability Studies]

Sadly, it all boils down to a matter of inconvenience for all concerned.