I'm running Windows XP and have my Dell laptop set to do system restores (the box is NOT checked to turn off system restore) but the only restore point is today. It used to work, but I can't figure out what I may have changed. Any ideas?

This was discovered because I have another problem, a program called sprtcmd.exe that is "unresponsive" and has to be manually ended every time I shut the computer down. (I was going to restore to a date in the past...) My Dell support has somehow vanished, yet this program keeps causing a problem at shutdown. Any ideas about this?

Help!! I may have to call the local Effen Computers!! (Real name of a company that makes house calls...)