Most university students believe that if they're "trying hard," a
professor should reconsider their grade.

One-third say that if they attend most of the classes for a course, they
deserve at least a B, while almost one-quarter "think poorly" of
professors who don't reply to e-mails the same day they're sent.

Those are among the revelations in a newly published study examining
students' sense of academic entitlement, or the mentality that
enrolling in post-secondary education is akin to shopping in a store
where the customer is always right.

The paper describes academic entitlement as "expectations of high
marks for modest effort and demanding attitudes toward teachers."