A duty to respond yes... but not a duty to steal under the guise of 'moral outrage'.

And civil means many things.

From the Cambridge Dictionary:
"the Civil Service group noun [S]
the government departments responsible for putting central government plans into action:
The British Civil Service is supposed to be non-political."


From Dictionary.com:
"civ-il   /ˈsɪvəl
–adjective 1. of, pertaining to, or consisting of citizens: civil life; civil society.
2. of the commonwealth or state: civil affairs.
3. of citizens in their ordinary capacity, or of the ordinary life and affairs of citizens, as distinguished from military and ecclesiastical life and affairs. "

LTS