After I got sick enough of dial-up, I checked all my options and found that I could go with DSL or with much more expensive cable. So far as I could determine, only AT&T offers DSL here. So I phoned to price service. The rep asked for my basic name, address, whatever. I again asked for a price. The rep (with marked Indian accent) told me he couldn't give me a price until after I signed up. I then got called back twice, by different personnel who noted that we had obviously lost the connection. (Want to guess what happened to the connection?). After a couple months more of living with dialup, my brother-in-law woke me up to the option of signing up for DSL on line. I cringed at giving AT&T my business, but I really needed a usable connection for substantial graphics files.