I have just been in touch with consumer direct again. I sent a recorded delivery letter threatening legal action but it has not been signed for (surprise!). I also received the offer of free (ha ha) tickets for next year. I don't know what to do. I also phoned North Yorkshire police who said I should contact trading standards. They are not interested. Consumer Direct say that each individual would haveto take legal action against the owner of the company. And you could end up even more out of pocket. We should form an action group. If enough of us got together and got in touch with a consumer program like watchdog it may have some effect. If anyone is interested, post in my new thread and tell everyone else you know to do the same. the new thread will be called 'Tell your Pickering FF story here' Then I can write to watchdog with the stories. It might help, you never know.