CB, if this is a guitar you enjoy, get it to a luthier. Do not try these things on your own. Just the fact that you asked the question tells me it is not something you should try. You are not that far from Elderly, and I am sure that there are plenty of good luthiers in the Metro Detroit area if that is too far, that can tell you exactly what the problem is and recommend the best course of action. The fact that it isn't a Martin is not relevant. If you like the sound and playability, take to a pro. You will never regret it.

All the best,

Mick