what an incredible bummer...

theri mistake...they should admit it and give you the benefit of the
doubt..

i heard a terrible news item about people being evicted from their
homes if their electricity was turned off..

what a cruel way to treat people..there was a candle light vigil protest

http://donigreenberg.com/2009/02/03/reu-protestcandlelight-vigil-illuminates-redding-city-council/