The complainant contacted Sir Richard, the chief executive of the airline, after a flight from Mumbai to Heathrow on December 7 last year, to convey his disappointment with the food served on board the airline.
The letter, which also included five photographs of the "offending" dishes, has been circulated around the world and has been almost universally praised for its pointedness and humour.
The London-based passenger has since received a call from Sir Richard inviting him to come to the airline's catering house next month, to help select the food on future Virgin flights. The passenger has not yet confirmed whether he would take up the opportunity.
"While we investigated his complaint seriously, and following Richard Branson's phone call we've invited him to our catering house to select the next range of meals and wines we serve on board," said a spokesman for Virgin Atlantic. "Then we can ensure his personal taste is well and truly catered for."...