In contrast with promotion (whose working morale is entirely based on contempt for the customer), the packaging business really does seem to be divided. Some of it does seem to have the customer's interests in mind, and some of it clearly regards the customer as merely another pest from which the product has to be protected. When I encounter a product that has passed thru the hands of the former subspecies, I take care to vote for it with my money. Among cheap wines I favor Sutter Home on those grounds. It has a tab on the seal that allows me to remove it without using a knife.