Bo, that is frustrating...if not for my wife I would have thought the same thing. When it comes to a lot of software and tech stuff these days, I think a lot of the companies assume that if you are buying it, you have some basic understanding of what to do. Wouldn't hurt Apple to put a single page sheet with the box saying, insert USB to computer, hook up your ipod, and itunes will provide you all the info you need! That would be too easy I guess.