I have a question that I hope isn't too non-related for this forum.

We just produced a CD and went in for replication with a fairly large U.S. based company (to remain nameless for now). We had a couple of issues with them during the process (mainly with art proofs, etc.). The final questionable practice had to do with overage fees. I understand that it is fairly standard within the industry to charge for whatever overage (the number of additional units manufactured over your original order) occurs by the end of the process. The thing that didn't sit right with me is the fact that they ran nearly a 100 more digipaks than actual CD's. We're basically paying for 94 empty digipaks. I am told by the sales rep. that this is pretty standard as well. Does this seem right to you?