Somebody (preferrably somebody more literate than me) should PM kendall with absolute "click by click" instructions. That was what it took for me when I was just starting. I agree with Mbo that using the mouse is easier than the Control buttton + "X" button. I did finally figure it out, but it wasn't easy. Dont' feel bad kendall, it's a whole different world for us ancients.
PS--it's very very OK to feel frustrated!! LOL, except that it is not funny when it is yourself.