Glad to hear you're back on song. And -strange as it may seem - it's probably good news that Yorkshire Electricity is wrecking your lawn...
Seriously, I've always found that, no matter how low or pissed off I felt, one of our fine utilities (be it gas, leccy, water or whatever) could wind me up to such a foaming frenzy over such piddling issues that no matter what disaster had cast me down, I cheered up when I thought what total w***ers they were!
Problem always was, though, that the chaps actually doing the job (the ones who needed a pint of tea an hour) were really nice blokes, so I had to address all my invective to the poor faceless sod in the main office at the other end of a phone.
Thankfully, I never got to meet him. Nevertheless, I'm sure that he (the sod) was a prototypical example of an artificial agent - an early "intelligent engine", only really, really stupid!