I see the attitude in the automated message as being fairly typical of the problem. When schools (the supposed authority figure in the equation) not only participate in, but actually foster an adversarial relationship with parents and children, that doesn't help inspire those whith whom they are creating the adversarial relationship to want to work with them. It also shows that those in authority have a fairly high degree of contempt for those they are paid to serve.

I would never want to send my child to a school with that kind of attitude.