I'm going to put it another way, and I'm going to speak directly -

If you want people to be willing to come to you with issues, you need to treat them respectfully when they do, both in public, and in private. And you need to be fair and consistent in the way you deal with those issues. If you don't, people won't feel safe in coming to you with issues, and you will encourage people to deal with issues on their own, having no faith that their issues will be dealt with respectfully and fairly.

I was willing to call you this evening because in this thread, you were addressing me respectfully, for the first time since I have been a member here in the Mudcat. Had that not been the case, I wouldn't have been willing to call.