Liz - you are a obviously a lovely lady. You, obviously have a delightful, dutiful, daughter that you cherish and protect.

Since you are reveared member of our Mudcat community...this is a cause that has moved foreward on the "to do" agenda.

To get to root of the matter - I have taken the liberty to make contacts regarding your concerns - unfortunatly, it is the weekend.

I anticipate a corporate response into this thread by Wednesday, November 11.

The location of her "Boots" store - and the hours of the "incident" will help.

Sincerely,
Gargoyle