I had a REALLY important Fed Ex package once that the driver marked two days in a row as "attempted delivery, recipient not home." Turned out he wasn't even trying to deliver. I called, pointed out that I'd been in the living room with the door open at the moment that the driver reported his delivery, and they got the driver to come back with it.

More recently, a friend of mine in Maine was sending me an important piece of mail - he paid $17.50 to send it overnight and it was not delivered overnight, nor was it delivered today. (Sound familiar?) We were in the living room all morning, but the mailman didn't bother to knock. And unlike FedEx, the post office doesn't have radios in he trucks so they couldn't get him back. Eventually my friend had to pay to fax everything to me, which he could have done in the first place - and because the driver marked that we weren't home, even though we were, the post office won't give my friend his money back.

Which is why Kendall's pissed.

Dan