hi virginia

I had the same problem and after much digging I managed it.

As far as I remember this is what to do.

In Outlook, on the File menu, click Import and Export.
Click Export to a file, and then click Next.
Click Comma Separated Values (Windows), and then click Next.
In the folder list, click the Contacts folder, and then click Next.
Browse to the folder where you want to save the contacts as a .csv file.
Type a name for the exported file, and then click OK.
Click Next.
Click Finish.
That gives you a comma separate list of your Outlook Contacts. Transfer that to your new computer, then you can import them into your new version of Outlook with the following steps:
On the File menu, click Import and Export.
Click Import from another program or file, and then click Next.
In the list, click Comma Separated Values (Windows), and then click Next.
Click Browse, locate your file, and then click Next.
Click your Contacts folder or another folder that contains contacts, and then click Next.
In the list, click the file that contains your address list, and then click Map Custom Fields.

That should get you going. If you need more help here are two reference pages from Microsoft, one on Exporting Outlook Contacts and another on Importing Outlook Contacts.>

I didn't need to transfer any actual mail as I usually file the ones I think I might need onto my hard drive.

Hope this helps.

Regards

Mike