Well, I hate to say this, but I suppose you do get quicker service if you complain about it in the main forum - even though we prefer you post tech complaints in the Help Forum. We hang out here, and check the Help Forum only a few times a day. We'd go bonkers if we sat in the Help Forum, waiting for complaints to come in.
But I'll take compliments wherever I can get 'em, Fionn. Thank you very much.
-Joe-