Tinfoil hats on, chaps!

My colleague got home from Holland a day late, after commandeering a car from a Dutch colleague, driving from 'sGravendeel to Calais, going through the tunnel, then catching a train from Ashford to London, then London to home.

I tried most of the day to register a claim for a refund of his air-fare from KLM - the website had no mechanism for doing it, and the answering machine messages said that their customer-service and claims offices were closed!

I say let's nuke Iceland. It's all their fault! :-) :-)