Years ago I went into one of the two music shops in my home town, Leeds, to buy a hard case for my wife's Guitar which I was borrowing to learn to play a Guitar on. I noticed a second hand version of her Yamaha FG160 on asking to try out this Guitar and then asking about a hard case for it. I was told that if I bought it and a hard case I would get a 10 % discount. My reply was that I already got a 10% discount at their rivals. The salesman then asked me why I was able to get a 10% discount from their rivals. Because I said with a smile that I have told them that your store gives me a 10% discount. Result! They did not have a hard case to fit the FG 160 but I still got 10% off my first Guitar.