The report states "She said: "There was no discussion, no shot across the boughs, nothing." If this is true then she should complain to the Chief Environmental Officer or equivalent or to her Local Authority Councillor or preferably the leader of her council.
I am very surprised to hear that there was no discussion.
Having been involved in the service of a few of these notices my self, I would not consider service of notice unless all other avenues, to solve the problem, had been exhausted.