Bruce and Kat,
Thank you for information. With the help of my Mudcat friends, I may be able to convince my friend that I know what I'm doing.

Bruce, there isn't a CD. Apparently there will be online instructions when/if I get it connected to the Internet. There is a number for support which I hope we won't have to use. TELUS has an automated voice activated answering system that doesn't seem to like my accent and sends me in endless circles before I give up. It would try the patience of a saint.   

The modem is a Siemens SE567. I've been reading whatever I can find online about it and downloading any pages that look as if they might be of use to a flash disk in case I can't get online at her house. I'll take my netbook along to check if the wireless network works in case the card in the desktop computer doesn't.

rags