The way these things should be handled: talking them down instead of knocking them out. I wish there were more confrontations like this.

As a side note, a year or so ago a local bouncer named Redeagle (a Lakota) talked a guy down and expelled him from a local bar. Redeagle was found outside later, beaten to death with a tire iron. He was well liked and well respected in the community, and the search for his murderer continues.