Apart from time and learning effort - these are the two rare ressources for the affluent.

Problems of the type described above may occur with free and expensive software alike. If you hire geeks, you must be able to control their success, for which you may hire another geek, whom you have to control ...

Anyway, it is sometimes a good idea to write off your investments in old software and try a new one, if you have good reasons to hope it does a better job for you. In Don's case, I don't see such reasons, from what he wrote.