leeneia, my Rog says if she could put her cellphone near the window it might help as there might be a better signal. Cell phones do not have routers.

If she has a wireless connection for her computer, Rog says she would probably be better off getting it directly through a cable instead of off of a router which her ISP must have provided, unless she's tapping into wifi from somewhere near her, like a lot of people do.

As to the homemade antenna, according to Rog, some of the things work, external antennas and all sorts of things. If she lives in a city, as it sounds, she ought to be able to pick up signals fine without anything like that, though.

Rog says he tends to doubt the hospital would be interfering with any signals.

I hope this helps. It's tough to live apart from family members and have miscommunication worry them into thinking we don't care, etc. I know what it's like from experience.:-)

kat