And: She requested DNA-testing in 2002???! What happened with that?

I read somewhere that her application form (tho not sure for what) was found to be "incomplete". Her determination to clear herself doesn't make her (or her lawyer) sound like someone who would leave any stone unturned in the process. What's that all about? Did they bother to actually inform her that it was incomplete, or just file it in some bureaucratic bottomless black hole?