Firstly, I do not think that the library should make a charge to anyone. Every other library I have used is free (at the moment). Dick makes a good point about getting there - equally as bad from the South West of England and very expensive.

I do think that the on-line library needs to be improved, so that we can access what we need from anywhere. At the moment I still end up giving up and trying other sites when I am looking for something. I don't have a complete solution to the problem, but if an issue is not recognised no one will do anything about it.