I don't think any clubs are dominated by out of tune etc. etc., but it's nice to see that the problem has, at long last, been recognised by some who used to refuse to accept it exists:-) Anyhow, thread creep aside, I think Shimrod does make a valid point but I don't know if it would come out in the survey. While there is not, fortunately, a dominance, or even majority, of really bad acts, they do indeed have an effect.

It is well known amongst those in customer service that a bad experience is often longer lasting than a good one and human nature being what it is we will tell more people about the bad than the good - sad but true. The poor act, even if in the minority, will cause a bad impression of a club in general. As people get less and less tolerant this will get worse.

Hopefully something will come out of the ongoing survey and long lasting discussion on this very subject and enable organisers to do something positive about it.

All the best and good luck.

Cheers

Dave