I too have had the same, replies (written by executive with a degree in bull sh*t), how disappointing, if not surprising

What they say is "TAKE IT OR LEAVE IT, WE DON'T GIVE A TOSS"

Time to take action chaps, keep on at then, keep up the pressure, lets make them see the error of the ways

Keep sending emails, they are free, so we can send loads of them. Send letters and phone up, just make our presence felt

If we do nothing they will get away with....

Stuart Pendrill