The real reason for it is that the site designer is a lazy fuckwit who can't be arsed getting the HTML right, and they're using raw Windows characters instead of encoding special symbols properly,

Funny that, but I find the most likely culprit is a Mac user sending me e-mails. Or my ISP!!!!!

As they say - the number of Mac programmers to change a light bulb is one, and the rest of the universe has to revolve around him............

But then you can point the finger at broadband users for a lot of stupidity, like 10Mb e-mails of PDFs &/or .docs that say no more than a plain text e-mail can. Or they have the latest Word app and you get a .docx! But it works on their machine, it must be you!

Or my bette noir. Webmasters who change their pages by giving them new names. And they don't understand when I tell them that my links are now broken BUT the more significant broken links are all those saved favourites they worked hard to cultivate. Surfers have to look again and may not find them, but someone better! All I get for thanks is silence or the "It works on my machine" idiocy.

The lunatics have taken over the asylum!