We exited Bell when our local internet provider offered high speed fibre optic in ground combined service for phone internet and TV. Bell had been a real pain, not responding to service requests, and when they did, doing it very poorly with very unprofessional sub-contractors. Since we switched to Hurontel we've had zero issues.

My dear Mum died a few years ago but Bell still refuses to change the name on the account to my sister's name (they had lived together forever), in spite of repeated issuances of death certificate copies, written complaints, threats to change providers.

We were harassed for more than a year by phone calls from Bell to switch back to it, in spite of being on a no-call list (we thought). The calls were almost daily. After the first few dozen polite refusals, I just hung up on them or ignored the call, then I got snarky, to no avail. I reported Bell to the police, called my MP, and finally said things on the phone to their caller in the hopes that they would send the police around to me, but it didn't happen. It's been a few weeks since we got a call, but I don't expect it's over.

I would go without service rather than return to Bell.

Peace, Mooh.