Some people dislike pretty voices, some people don't like raw, unconventional ones.
It's a constant of musical life, I'm afraid. Whatever you play, however good or unique you are, you are doing well if only a third of the audience hates it on principle- before they've heard a note!
Tell you what though, I loved that Lisa Kelly track, and I'm really hoping that my new band can create moments of glorious stillness like that at some time in our shows.
Cheers
Dave